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For Peer Support Professionals

Peer support software for staying connected between sessions

Peerakeet gives peer support specialists the tools to message participants, track follow-up, prep telehealth, document the work, and keep recovery goals visible without switching between disconnected systems.

What peers can do with Peerakeet

app.peerakeet.com/dashboard
Peerakeet
Home
Schedule
Messages
Participants
Goals
PS
Peer Specialist
CPSS
Welcome back
Here's your overview for today.
Reachouts Today
4
Check-ins Due
2
Unread Messages
3
Participant touchpointsView all
1
Participant 1
9:00 – 9:45 AM · Zoom
check-in due
2
Participant 2
11:00 – 11:45 AM · Zoom
telehealth
3
Participant 3
2:00 – 2:45 PM · Zoom
follow-up

See who needs you right now

Unread messages, check-ins due, and today's sessions are visible the moment you log in, so outreach happens while the moment still matters.

app.peerakeet.com/dashboard
Today
Caseload
Sessions
Follow-up
Goals
Your engagement queue
Follow-ups, reminders, and real participant touchpoints in one view.
3 high priority
Today's sessions
Participant 19:00 AM
Participant 211:30 AM
Participant 32:00 PM
Follow-up queue
Craving check-inOpen
Missed intakeOpen
Transportation helpOpen
Participant touchpoints4 unread
Participant 42 min ago

Sent a quick update after group.

Participant 22 min ago

Needs reminder before telehealth.

Participant 72 min ago

Completed wellness goal for the week.

Turn follow-up into real connection

Know who needs a reminder, who hit a hard patch, and who is ready for the next step. The work stays personal, but the rhythm stays consistent.

app.peerakeet.com/dashboard
Momentum
Goals
Check-ins
Telehealth
Wins
Participant momentum
Keep each conversation tied to shared goals, wins, and the next step.
2 check-ins today
Recovery milestones
Win
127 days sober
Win
3 meetings this week
Win
Housing form submitted
Next session prep
Telehealth Tuesday 2:00 PM
Confirmed
Bring transportation form
Reminder set
Review coping plan update
Shared plan
Shared goalsOn track
Attend 2 meetings2/2 complete
Daily morning text check-in5 day streak
Reconnect with sisterDone this week

Keep goals, wins, and next steps in view

Bring milestones, telehealth prep, and shared recovery goals into every conversation so participants feel progress between sessions, not just during them.

Everything you need, nothing you don't

Resource sharing that documents itself

Share hotlines, housing info, and recovery tools with participants. Every share is logged and ready to become a session note.

Session notes in minutes, not hours

Structured templates built for peer documentation. State-aware forms that guide you through compliant notes without the guesswork.

Quick notes on the go

Jot things down between sessions and tie them to a participant. Your notes show up on their profile when you need them most.

Mileage and trip tracking

Log home visits, outreach trips, and community events. Track mileage automatically so you never lose reimbursable miles.

Wellness plans and goal tracking

Build recovery goals with participants and track progress together. Keep every conversation tied to what they are working toward.

Assessments that show real progress

Send PHQ-9, BARC-10, and custom assessments. Track scores over time so participants can see how far they have come.

What to look for in peer support software

The best peer support tools should help peers stay connected, document clearly, and keep progress visible without getting in the way of relationship-driven care.

Participant follow-up that stays personal

The best peer support tools help you keep up with check-ins, reminders, and shared goals without turning every conversation into admin work.

Documentation built for peer work

Peer support software should make note-writing, mileage tracking, and service documentation faster, cleaner, and easier to review.

Everything in one workflow

Messaging, telehealth, notes, assessments, and recovery tools should live together so peers do not have to stitch together five different apps.

Questions peers ask when comparing peer support tools

What is peer support software?

Peer support software gives peer support specialists one place to manage participant communication, follow-up, documentation, telehealth, and shared recovery progress.

What tools do peer support specialists need between sessions?

Most peers need secure messaging, reminders, note templates, shared goals, recovery resources, telehealth support, and a clear view of who needs outreach next.

How is Peerakeet different from generic case management tools?

Peerakeet is designed around relationship-driven peer work. It keeps engagement, support tools, documentation, and progress tracking together instead of forcing peer workflows into a generic clinical system.

Ready to keep participants engaged between sessions?

Compare plans and reserve a founding peer seat for messaging, follow-up, telehealth, and shared participant momentum in one place.